• The fiscal service did not accept the refractometer.

  • Marie5735

Good evening. Please help me. A month ago, I ordered a salt refractometer on AliExpress. It turned out that it was delivered to Kyiv, but it never reached the post office. The post office said that it didn't arrive because the customs service sent it back. The hotline number for the mega service has been redirected to some paid lines. How can I deal with these scoundrels? And why did this happen? What are your thoughts on this?

Kenneth7210

Open a dispute on Ali - non-receipt of goods and that's it. Get your money back, order from another seller.

Emma

Contact the seller. He will refund the money. That's what happened to me. I ordered from another place.

Lisa

What right does the fiscal service have to send packages back? It has no relation to the packages at all. At most, it could collect some tax on the package. A refractometer, if you ordered a not super trendy one, does not fall under the tax. I would have already written letters to the president in Kyiv, the Cabinet, and the tax service, asking for clarification on the situation.

Chad9037

Regarding Ali, the dispute I opened will most likely result in a refund. Exactly, the question is what right the tax service has to send a cheap Chinese salinity meter?? Thanks for the advice, I will deal with the letters on Monday, as the tax page is even closed on weekends)))

Kathy

One thing is what you were told at the post office, and another is what the post office will officially respond to an official written request. As far as I know, the package could have been held by customs. This is an interesting topic, and there are several forums about it.

Anthony4281

The law on reducing the minimum value of goods in a package has been removed from the list of laws submitted to the Verkhovna Rada due to its widespread unpopularity among the population. If I'm not mistaken, the amount remains the same, 150 or 300 euros, if the goods are not prohibited.